Purpose
The service charges statement compares, for a building and a period, the advances actually paid by each tenant with the actual expenses. The expenses are distributed among the lots according to a key (“Surface”, “Equal shares” or “Weights”) and then proportionally to the occupancy duration of each lease, which provides a fair statement when a tenant arrives or departs during the period.
Upon issuance, each tenant receives their statement as a "PDF" and the balance is recorded as an amount to be paid or refunded.
Where to find it
- Letting
- Service charges
Steps
- Click on "New statement", choose the "Building" and the period (“From”, “To”).
- Click on "Copy recorded expenses" in order to import the expenses of the lots for the period, or add them with "Add a cost".
- Assign each expense its distribution key in the "Key" column and, for the "Weights" key, fill in the "Weights per unit".
- Click on "Compute" and verify, for each lease, the "Occupancy", the "Advances", the "Actual" and the "Balance".
- Click on "Issue and send" and confirm so that each tenant receives their statement by email.
Good to know
- The retained advances are those from the rent calls actually paid over the period, which prevents crediting a tenant for charges that they have not paid.
- A non-zero balance becomes an amount due at 30 days in the transactions, with its own payment communication, in order to be monitored and chased like a rent.
- Once issued, the statement can no longer be modified and the "PDF" button on each line allows you to reopen the sent document.