Requesting a qualified signature

Purpose

Certain acts or clients require a higher level of signature than the simple electronic signature provided by default. The qualified electronic signature meets this requirement, but it relies on contracts concluded by the organisation with a service provider.

This is why REOS configures it upon request for your organisation, rather than activating it in a generic manner.

Where to find it

1. Operations
2. Signatures

Card “Qualified signature · Configuration sur mesure”, at the bottom of the screen.

Steps

1. Open “Signatures” and scroll down the screen to the “Qualified signature” card.
2. Click on “Request configuration” in order to transmit your request to REOS.
3. Verify that the card displays “Configuration requested”, which confirms that the request has been registered.
4. Prepare the contracts and access credentials of your signature provider, which REOS will request from you in order to perform the connection.

Good to know

• The request is tracked in the subscription request thread, and REOS is notified by email.
• As long as the configuration has not been completed, the simple electronic signature remains fully usable for all templates.

Related guides

• OperationsSending documents for signatureGenerate a document from a model, send it to each signer by email, and track the signatures until the certificate is issued.
• OperationsSign from the received linkThe signatory opens their link, confirms their identity using a code received by email, enters their name, draws their signature, and completes the signature process.
• Account and subscriptionChoosing and changing your planConsult your current plan, your usage of units and accounts, and upgrade or downgrade your subscription.
• Account and subscriptionManaging portal credentialsRegister the publication credentials for real estate portals, and identify those that connect on request.