Pricing and billing

REOS offers four plans, the prices of which exclude VAT and depend on the number of units under management: Starter at 299 euros per month for up to 100 units, Professional at 799 euros per month for up to 500 units, Business at 1,999 euros per month for up to 2,000 units, and Enterprise starting from 4,000 euros per month for any volume beyond that. Each plan provides access to the same system, with higher-tier plans covering more units and operational features.

See also: Clear plans. Built to convert a portfolio into operations.

A unit corresponds to a lettable or sellable entity under management so that the pricing reflects your activity volume accurately. For example, a building with twenty apartments counts as twenty units rather than twenty-one, which simplifies the tallying of your portfolio.

See also: Clear plans. Built to convert a portfolio into operations.

There are no limits on user accounts and no additional costs per seat, allowing your entire team to use the platform. The price is based solely on the units under management, which prevents you from having to exclude colleagues from the system.

See also: Clear plans. Built to convert a portfolio into operations.

Selecting a plan upon account creation initiates a seven-day trial to enable you to configure your data. Nothing is billed during this trial period, and the portal remains closed until a plan is selected.

See also: Clear plans. Built to convert a portfolio into operations.

You can change your plan from the Subscription area to adapt it to the evolution of your portfolio. When the portfolio exceeds the threshold of the current plan, the transition to the next plan takes effect at the start of the following billing period. During the trial, a plan change does not incur any prorated charges, and a change may be refused while an overdue invoice remains unpaid.

See also: Clear plans. Built to convert a portfolio into operations.

Implementation is priced separately from the subscription according to portfolio size, number of branches, data quality and requested integrations, with the pricing page indicating a range of 2,500 to 25,000 euros. It covers data migration, template and permission configuration, as well as team training, and the amount is finalised following a scoping phase.

See also: Clear plans. Built to convert a portfolio into operations.

REOS invoices can be found in the Subscription area of the portal under the Invoices tab, which is restricted to administrator and accountant roles. This area is separate from the billing that your agency sends to landlords to ensure that the two domains are not confused.

See also: Clear plans. Built to convert a portfolio into operations.

REOS invoices are settled by bank transfer, using the reference indicated on the invoice so that the payment is matched to the correct invoice. If you have made a payment, you can report it from the Subscription area, which allows it to be verified before it is posted.

See also: Clear plans. Built to convert a portfolio into operations.

You can submit a question, a dispute, a request for an extension or credit note, a plan change or a payment notification from the Requests tab in the Subscription area. Each request opens a discussion thread monitored by the REOS team, ensuring that the history of communications remains attached to the request.

See also: Clear plans. Built to convert a portfolio into operations.