Purpose
An option blocks a lot for a contact for a limited duration, allowing them time to confirm their interest. When the lot is already under option or reserved, subsequent contacts can be added to a waiting list in the order of their arrival.
A daily process terminates expired options and notifies the contact by email; if a contact is waiting on the list, the option is assigned to them and they are notified, which avoids manual priority management.
Where to find it
- Development
- Projects
Lot panel in the “Lots” section, and “Options” section of the project page.
Steps
- Open the lot in the grid, then open the “Option and waiting list” block.
- Select the “Contact” and adjust the number of “Days” for the option, which is suggested based on the project's option duration.
- Click “Put under option” when the lot is available, or “Add to waiting list” when it is already under option or reserved.
- Consult the “Options” section of the project to monitor all options and waiting lists for the development.
- Click “Cancel” on an option when the contact withdraws.
Good to know
- The panel displays the end date for each active option and the rank of each contact on the waiting list.
- The contacts suggested are those from your prospects; if the list is empty, create the contact in “Prospects” first.
- When a reservation is confirmed, the active option on the lot is converted and the lot status changes to “Reserved”.