Mandates
The contract that defines what you manage, what you charge and until when.
The mandate is the most underserved object in property software. It defines which units are covered, which services are included, what commission applies, how it is calculated, when it expires and under which conditions either side can terminate. Agencies that lose track of mandates lose revenue silently.
REOS treats the mandate as the contract between the owner and the agency, and derives money from it. Agency commission and net owner payout are computed from the mandate terms rather than typed into a spreadsheet, so every statement and every invoice is consistent with what was actually signed.
What it does
- Management, letting and sales mandates with their own term sets.
- Coverage at owner, building or unit level, including partial portfolios.
- Commission models: percentage, fixed fee, tiered, minimum per unit.
- Start, end, notice period, tacit renewal and termination tracking.
- Signed document attached, with version history and electronic signature.
What it automates
- Ninety, sixty and thirty days before expiry the system raises escalating renewal tasks.
- A mandate is signed and the commission rules immediately drive statements and invoices.
- A termination is registered and the affected listings, leases and tasks are reviewed in one queue.
Records behind this module
These are the actual tables in the platform. Every other module reads the same rows, which is why nothing needs reconciling.
Metrics it produces
- Mandates expiring in 90 days
- Renewal rate
- Average commission
- Mandate coverage
Frequently asked questions
Can commission differ per unit inside the same mandate?
Are mandate numbers compliant with local rules?
Ready to see it on your own portfolio
A demo runs on a structure that looks like yours: your unit count, your mandate model, your portals. Forty five minutes, no slide deck.